You should read these Terms of use carefully before using, referred to as ‘the service’.

The Shift72 service includes:

By accessing or using the service, you agree to be bound by these terms of use (“Terms”) and our Privacy policy. No proposed changes by you to these terms of use are valid or have any effect. If you do not agree with or accept any of these Terms of use, you should cease using the service immediately.

1. Definitions The Company, we and us means British Film Institute Compatible Devices means a device compatible with the Platform as listed in these terms.

Member means a person that has supplied the requisite information and accepted membership of the Platform and Membership has a corresponding meaning.

Member Account means an account held by a Member with The Company for the purposes of streaming Platform Content through the Platform.

Platform Content means a film or TV series or an episode of a TV series or any other product or content provided by us for streaming through the Platform.

Platform means the digital content platform provided by us (and/or by our third party service providers on our behalf) and includes all pages of and all information, material, text, graphics and facilities on the Platform.

2. Acceptance of Terms These terms form the basis on which you agree to use The Company’s Platform to stream films and TV series or events being streamed during BFI’s Flare: London LGBTIQ+ Film Festival .

These terms represent a legally binding agreement between you and The Company. By using the Platform (which includes accessing the Platform, creating an account, and/or streaming any Platform Content), you accept these terms and agree to abide by them.

If you need to contact us about the Platform, you can do so by contacting us via

We reserve the right to change these terms. If we do so, then prior to any subsequent streaming of any Platform Content, you will receive an email notifying you of the updated terms to the email address you provided when creating your account.

3. Use of the Platform The Platform permits you to stream our Platform Content for your personal use in accordance with these terms, including any terms specific to particular Platform Content.
You must be located in a territory where the particular Platform Content is authorised to be available. You agree not to use or attempt to use the Platform from outside this territory. We may use geo-filtering / geo-blocking technologies to verify your compliance and prevent access outside this territory.

Unauthorised streaming or recording is prohibited. Cameras are not permitted and taking pictures or filming will result in immediate expulsion. Advanced security measures such as forensic and visible watermarking are in place to prevent and track piracy for online screenings, and if caught legal action will be pursued.

**4. Technology Requirements ** You are responsible for making all arrangements necessary for you to access the Platform including ensuring you employ technology capable of utilising the Platform. Use of the Platform requires Compatible Devices, certain software and internet access. Use of the Platform may be affected by the performance of these factors and these requirements are subject to change at any time. We will use reasonable endeavours to give you notice of any changes.

5. Compatible Devices and Software The system requirements are detailed in the Help page. You acknowledge that the Platform may not work on all Compatible Devices, particularly older devices, browsers and/or operating systems.
High-speed internet access is strongly recommended.

6. Purchase and Payment
To use the Platform you must become a Member and you must agree to these terms.
Once you have become a Member you can elect to buy or rent Platform Content. The fees to buy or rent Platform Content are specified on the Platform and will be indicated to you before you confirm payment. Fees are subject to change from time to time without notice.
Once you have submitted your order for the purchase or rental of any Platform Content you will not be able to cancel your order.
Payment processing for buying or renting Platform Content is handled by a third party payment gateway provider. When buying or renting Platform Content you will need to enter your credit card details into the payment system before you are able to view the Platform Content. All payments via this system are processed using SSL (Secure Socket Layer) protocol, where sensitive information is encrypted to protect your privacy.
If you suspect there has been a fraudulent credit card transaction recorded in respect of the Platform you must contact The Company directly to resolve your complaint. The Company will co-operate with the third party payment gateway to provide reasonable assistance in resolving any complaint.
The Company accepts no liability for any losses you may incur as a result of any breach of terms either by yourself or by our third party payment provider and if you have any complaints regarding the payment process you need to raise these with The Company directly.

**7. Member Accounts ** Some important details about your Member Account:
- Don’t reveal your account information to anyone else;
- Don’t share your account with anyone else;
- You are solely responsible for maintaining the confidentiality and security of your Member Account and for all activities that occur on or through your Member Account;
- You agree to immediately notify The Company of any security breach of your Member Account;
- The Company shall not be responsible for any losses arising out of the unauthorised use of your Member Account;
- If you create a Member Account you also accept all liability and the consequences for any breaches of these terms resulting from any unauthorised activity you conduct. You shall not access or attempt to access a Member Account that you are not authorised to access. You agree to provide accurate and complete information when you become a Member, and as you use, the Platform and you agree to update such information to keep it accurate and complete.

8. Streaming Platform Content* Platform Content is available to Members to stream via the Platform.
Platform Content is only available within the territories in which the particular Platform Content is authorised to be available.
The Platform Content will be available to you to start viewing on Compatible Devices subject to the speed of your internet connection and as follows:

**Viewing Platform Content ** - Content will be available for you to view immediately during the period of time specified on the Platform.
- You may pause and rewind the Content. Stopping, pausing, or restarting Rental Content does not extend the available time for viewing. You may discontinue your viewing and resume later.
- Content may only be viewed once during the viewing period.
- You may watch films only on a single device at any one time.

**9. Privacy ** We respect your privacy. Your use of the Platform is subject to our Privacy Policy.

**10. Platform Service and Availability ** We may modify, suspend, or discontinue the Platform or any Platform Content at any time with or without notice to you.
We will not be liable for any unavailability of the Platform or of any Platform Content if you have breached any of these terms or for any unavailability beyond our control. You acknowledge that not all of our film and television programmes listed on our website are available for viewing nor will they become so in future.

**11. Rules of Use ** You shall use the Platform and the Platform Content strictly in accordance with these terms.
You will be authorised to use Platform Content only for personal, non-commercial use. You may not make any Platform Content available for any commercial purpose, educational purpose or any other purpose not expressly authorised in these terms.
You agree not to violate, circumvent, reverse-engineer, decompile, disassemble, or otherwise tamper with any of the security technology related to the Platform and the Platform Content for any reason, or to interfere with, remove or alter any digital rights management information on the Platform or the Platform Content, or to attempt or assist another person to do so.
You must not abuse or misuse the Platform by attempting to compromise the service by employing technologically harmful means or material.
You will not use the Platform for any purpose which is unlawful, not authorised by us or otherwise conflicts with these terms.
Your use of the Platform may be monitored and controlled by The Company or its service provider for compliance purposes at any time.

*12. Third Party Material Some information contained in the Platform may link you to sites that are not owned or under the control of The Company. The Company assumes no responsibility or liability for the content of those sites or otherwise for any third party material that may feature on the Platform.

13. Objectionable Material We aim to include rating information when available for all Platform Content. You may personally consider some Platform Content to contain offensive, indecent, or objectionable content and some Platform Content may also contain explicit material. Subject to applicable censorship laws the Platform provides Platform Content at your sole risk and The Company shall have no liability to you for material that you may consider to be offensive, indecent, or objectionable.
It may be unlawful for you to knowingly view some Platform Content if you don’t meet the minimum age requirement. We rely on your agreement that you are old enough to legally stream the particular Platform Content. If we have reasonable grounds to believe you are not old enough then we may cancel your Membership.

**14. Intellectual Property ** The Platform and the Platform Content contain information and material that is owned by The Company and/or its rights holders and/or service providers, and is protected by applicable intellectual property and other laws, including those relating to copyright. The Company reserves for itself and such third parties all such rights in all jurisdictions throughout the World.
You must not (and must not permit others to) authorise or assist any other person to remove or interfere with any copyright notices contained in any Platform Content.
We take infringement of our copyright (and that of our licensors and service providers) seriously. You must:
- only use the Platform Content and related information and materials in the course of using the Platform in compliance with these terms and not for any other purpose;
- not download, upload, copy, reproduce, communicate to the public, transmit, publish, broadcast, modify, manipulate, rent, lease, loan, sell, distribute, or create any derivative works of any Platform Content or any part of it;
- not copy, reproduce, modify or manipulate any part of the Platform and/or Platform Content in any manner;
- not exploit the Platform or Platform Content in any unauthorised way whatsoever.
We reserve all rights and remedies available to us to prevent any infringement of intellectual property we or our licensors or service providers own that is comprised in the Platform or Platform Content.
The Company’s trade marks, service marks, graphics, and logos used in connection with the Platform are the intellectual property of The Company. Other trade marks, service marks, graphics, and logos used in connection with the Platform or with Platform Content may be the trade marks of their respective owners. You are granted no right or licence with respect to any of the aforesaid trade marks and any use of such trade marks.

**15. Termination ** We may:
- terminate the agreement created between you and The Company pursuant to these terms; and
- suspend access to the Platform (or any part thereof) or any Platform Content at any time without notice.
We will not be liable if for any reason the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform or to Platform Content.
We have the right to disable any Membership at any time, if in our opinion you have failed to comply with any of these terms.
You may cease to use the Platform at any time.

16. Disclaimer Your use of the Platform is at your own risk.
The Company does not guarantee, represent or warrant the uninterrupted or error-free use of the Platform and shall not be liable for any loss arising from such events including but not limited to loss, corruption, attack, viruses, interference, hacking, or other security intrusion or any other factors beyond The Company’s and/or its licensors’ and/or its service providers’ reasonable control, including but not limited to the nature of your Compatible Device or internet connection.
To the extent permitted by law, the Platform and the Platform Content are provided by The Company without warranties or guarantees of any kind, other than the statutory protection afforded to you by applicable legislation.

**17. Limitation of Liability ** The Company’s liability shall be limited as set out in these terms and otherwise to the amount of any liability that may arise under any applicable legislation and solely in respect of the failure to comply with any guarantee corresponding to The Company’s supply of goods or services relating to the Platform or any Platform Content.
The Company expressly excludes any liability for any direct, indirect or consequential loss or damages incurred by any user in connection with the Platform or in connection with the use, inability to use, or results of the use of the Platform.
The Company do not exclude or limit our liability for death or personal injury arising from our negligence, for any fraudulent misrepresentation made by us on the service or for any other statutory rights which are not capable of being excluded.

**18. Waiver and Indemnity ** You agree to indemnify and hold The Company, its directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of these terms and your use of the Platform.
The Company reserves the right to take any action we believe necessary to recover any sums you owe us. You agree that, in such circumstances, you will be liable for all costs and expenses incurred by us including, but not limited to, legal fees, collection fees, arbitration costs and court costs.

**19. Miscellaneous ** These terms constitute the entire agreement between you and The Company regarding the Platform.
If any part of these terms is held invalid or unenforceable the remaining parts of these terms shall remain in full force and effect.
Our failure to enforce any right or provisions under these terms will not constitute a waiver of such provision or any other provision.
We will not be responsible for failure to fulfil any obligation due to causes beyond our control. We may notify you with respect to the Platform by sending an email message to your Member email address. Notices shall become effective immediately when issued by us.
We are not obliged to tell users about new content or features due to be launched on Shift72, and may not do so in advance, for commercial or technical reasons.

**20. Governing Law ** These terms and your use of the Platform and Platform Content are governed by the jurisdiction within the laws of England and Wales and you consent to the exclusive jurisdiction of the courts of England for any claim or dispute relating in any way to your use of the Platform. We reserve the right to vary these Terms from time to time without notifying you. By continuing to use and access the service you agree to be bound by any variation made by us. It is your responsibility to check these Terms of use from time to time to verify such variations. These Terms contain the entire understanding and agreement between us and you in relation to your use of the service and supersedes and replaces any representation, statement or other communication (whether written or otherwise) made by you or us which is not contained herein. Should any part of these Terms for any reason be declared invalid or unenforceable by a court of a competent jurisdiction, it shall be deemed to be deleted without affecting the remaining provisions.